The Paul-Tec Security Group owns & operates its own monitoring centre. Specialising in RealGuard 'event activated' remote Video Guarding, tracking & response.
Independent ASIAL certification to Australian Standard 2201.2.A1 is your guarentee of structural and redundant systems compliance, and assured conformity with stringent staff training and ongoing performance measures mandated by Australian Standard
Back-to-base monitoring is a key element for anyone seeking serious security protection, with insurers often requiring this level of coverage as a compliance necessity.
When a monitored security detector activates at your premises, the alarm panel automatically calls the monitoring centre in a matter of seconds as well as sounding local sirens.
Trained personnel quickly follow agreed Standard Operating Procedures (SOP’s) to verify if the alarm is valid, and if there's any doubt can immediately dispatch security patrols or other responding personnel.
You literally have trained Operators capable of watching over you and your property anytime 24 hours a day, 365 days a year from our wholly owned certified monitoring centre.
Why monitor your alarm system?
Intruder Alarms
A priority SMS message is sent to you momentarily after your alarm activates messages are forwarded within seconds of receipt to listed ... Read More
'Late to Close' Alarms
ate to Close protection ensures your site isn’t left unsecured due to human error. If your alarm hasn’t been armed after expected closing time, our monitoring platform automatically alerts your nominated contacts within minutes so action can be taken fast. Read more
Emergency Alarms
Panic, Hold Up or Medical alarms of course are always handled by operators personally and immediately at top of any queue.
Automated Monitoring
And for customers with higher security risk profiles, you are now able to upgrade your Paul-Tec security monitoring to RealGuard live video guarding.
Intruder Alarms
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A priority SMS message is sent to you momentarily after your alarm activates, messages are forwarded within seconds of receipt to listed emergency contacts, either sequentially or simultaneously depending on SOP's.
If listed contacts fail to conifrm both SMS receipt or confirm they want Paul-Tec operators to manage the alarm response - by pushing a button on their mobile phone - then our operators will follow through to action your SOP's to event resolution.
The same automated SMS contact sequence is also available for other classifications of less critical alarms, such as mains power fail, low standy battery, partial seal, industrial alarms etc.
'Late to Close' Alarms
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Late to Close (LTC) alarms help protect businesses from one of the most common security risks — sites accidentally left unarmed after hours.
Unlike traditional monitoring centres that rely on manual call lists and delayed follow-ups, Paul-Tec’s monitoring platform automatically sends SMS alerts to your nominated emergency contacts shortly after your scheduled closing time. This allows your team to respond quickly, reducing unnecessary risk and ensuring your premises remain protected.